PRIVACY
NOTICE
Tata Medical and Diagnostics Limited
(“Tata MD” or “we” or “Company”)
takes the privacy of your information seriously. This Privacy Notice describes
the types of personal information we collect from you through our Tata MD (including
sub-domains and microsites) and mobile application, email and any offline
method set up by the Company, including via the phone. It also describes the
purposes for which we collect that personal information, the other parties with
whom we may share it and the measures we take to protect the security of your
data. It also tells you about your rights and choices with respect to your
personal information, and how you can contact us about our privacy practices.
You are advised to carefully read
this Privacy Policy before using or availing any of our products and/or
services. By using our website or mobile application and availing the services
whether through online or offline methods, and voluntarily providing us with
information, you are consenting to our use of it in accordance with this
Privacy Policy. This Privacy Policy does not apply to third-party links,
applications or websites that are connected via links to our website or mobile
application or displayed on our website or mobile application or third party service providers who you consent to procuring
services from directly after we facilitate an introduction between you and
them. If you use the services of Tata MD on behalf of someone else (such as
your family members) or an entity (such as your employer), you represent and
warrant that you are authorised by such individual or entity to (i) accept this Privacy Policy on such individual’s or
entity’s behalf, and (ii) consent on behalf of such individual or entity to our
collection, use and disclosure of such individual’s or entity’s information as
described in this Privacy Policy. You indemnify Tata MD from any claims which
such individual or entity may claim against Tata MD.
This Privacy Policy constitutes a
legal agreement between you, as a user of our website or mobile application or
our services (including any offline method) and us, as the owner of our website
or mobile application or services. You must be a natural person who is at least
18 years of age.
1.
DEFINITIONS
In this Privacy Notice, the following
definitions are used:
Data
includes non-personal information,
personal information and sensitive personal
information about you, which either directly or indirectly in combination with
other information, could allow you to be identified when you visit our website
or mobile application or obtain our services by any method (whether online or
offline).
This includes, without limitation,
the following categories:
1.
Contact information: Contact information: first and last name, email address, postal address,
country, employer, phone number and other similar contact data.
2.
Financial information: payment instrument information, transactions, transaction history,
preferences, method, mode and manner of payment, spending pattern or trends,
and other similar data.
3.
Technical information: website, device and mobile app usage, Internet Protocol (IP)
address and similar information collected via automated means, such as cookies,
pixels and similar technologies.
4.
Transaction information: the date of the transaction, total amount, transaction history and
preferences and related details.
5.
Product and service
information: Your account membership number,
registration and payment information, and program-specific information, when
you request products and/or services directly from us, or
participate in marketing programs.
6.
Personal information: Age, sex, date of birth, marital status, nationality, details of
government identification documents provided, occupation, ethnicity, religion,
travel history or any other personal information provided in responses to
surveys or questionnaires.
7.
Your reviews, feedback and opinions
about our products, programmes and services.
8.
Loyalty programmes: If applicable, your loyalty membership information, account
details, profile or password details.
9.
Sensitive Personal Data or
Information: your medical history, medical
records, and any other health related information.
Cookies
A small file placed on your device by
our website or mobile application when you either visit or use certain features
of our website or mobile application. A cookie generally allows a website to
remember your actions or preference for a certain period of
time.
Data
Protection Laws
Any applicable law for the time being
in force relating to the processing of Data including Information Technology
Act, 2000, the Information Technology (Amendment) Act, 2008, and the
Information Technology (Reasonable security practices and procedures and
sensitive personal data or information) Rules, 2011, of the Republic of India
as well any amendments thereto or any new laws that may come into force from
time to time.
Partners
Select third parties, or diagnostic
labs, hospitals and hospital chains, nursing homes, registered medical
practitioners, pathology labs, including Tata Group Entities with whom we have
contracts for the businesses described in this Privacy Policy.
Service
Providers
Includes entities to whom we or our
Partners and other Tata Group Entities will disclose your Data in order to process information for a specific purpose
pursuant to written contract.
Tata MD
Tata MD, a company incorporated in
India whose registered office is at Army & Navy Building, 148 M. G. Road,
Fort, Mumbai 400001.
Tata Group
Entity
Tata Sons Private Limited, and its
subsidiaries, affiliates, associate companies and
joint venture companies with whom we have a contractual arrangement to, inter
alia, share data for the purposes described in this Privacy Policy.
User or
you
The natural person who accesses our
website, mobile application or use our services in any manner whatsoever
(online or offline).
2. SCOPE
Tata MD collects Data for its
business. You provide some of this Data directly, such as when you register on
our website or mobile application or avail our services (through any offline or
online method). You provide some of this Data when you
complete registration forms provided by Tata Group Entities (e.g., at outlets,
stores, hotels, kiosks); register on websites of Tata Group Entities; in such
other manner as may be specified on our website or mobile application; or by
availing our services through offline method.
You can make choices about our
collection and use of your Data. For example, you may want to access, edit or remove your Data on our website or mobile
application. When you are asked to provide Data, you may decline. However, in
the event you decline providing any of the Data requested for, we may not be
able to provide access to all our services available through our website or
mobile application.
3. HOW WE
COLLECT DATA
We collect Data in the following
ways:
1.
Information You Give Us: We receive and store any information you enter on our website or
mobile application or give us in any other way, such as through other Tata
Group Entities or Partners.
2.
Automatic Information We
Collect: We use “cookies”, pixels
and similar technologies to receive and store certain types of information
whenever you interact with us.
3.
E-mail Communications: To help us make e-mails more relevant and interesting, we often receive
a confirmation (if your device supports such capabilities) when you open e-mail
from us or on a link in the e-mail. You can choose not to receive marketing
emails from us by clicking on the unsubscribe link in any marketing email.
4.
Automatic Information We
Collect from Other Websites: We receive
and store certain types of information when you interact with third-party
websites that use our technology or with whom we have a specific agreement.
Because we process this information on behalf of the applicable website
operators, collection, processing, and use of such information is subject to
the applicable website operators’ privacy policies and is not covered by our
Privacy Policy.
5.
Information from Other
Sources: An example of information we might
receive from other sources is when you authorize a third-party website (such as
the website of another Tata Group Entity) or the Partners, to interact directly
with our website or mobile application to provide or receive Data about you. In
that case, we might receive such Data used by that third-party website to
identify your account with that website.
6.
Information Previously Provided
to Tata Group Entities: Where you have shared any
information previously with any of the Tata Group Entities and have consented
to the further sharing of such information, such information will be shared
with us by the Tata Group Entities.
7.
Information Previously Provided
to your Employers/Partner: Information
previously provided to your employer/our Partner: Where you have shared any
information previously with your employer/our Partner and have consented to the
further sharing of such information, such information can and will be shared
with us by your employer. Regardless of the terms on which you had originally
provided the information to your employer, by accepting this Privacy Policy,
you hereby provide your consent to Tata MD to collect such information from
your employer for the purposes set out in this Privacy Policy. Further, you
hereby acknowledge and accept that we are not responsible and liable in any
manner whatsoever for any breach by your employer in this regard, including
failure to obtain consent for sharing such data with us and you hereby
unconditionally and irrevocably waive, release and discharge us and our
directors, employees, consultants or agents from any and all claims and
liabilities arising out of or relating to any sharing of your information by
your employer with us.
4. YOUR
CONSENT
Please note that by providing the
information you provide your consent and authorize us to collect, use or
disclose such information for the purposes stated in this Privacy Policy and as
permitted or required by applicable law.
MOREOVER, YOU UNDERSTAND AND HEREBY
CONSENT THAT THIS INFORMATION MAY BE TRANSFERRED TO ANY SUCH PARTY AS MENTIONED
IN CLAUSE 9, FOR THE PURPOSE OF SERVICES PROVIDED THROUGH THE WEBSITE, MOBILE
APPLICATION OR ANY OFFLINE METHOD OR TO ANY THIRD - PARTY PROVIDERS FOR ANY
JOINTLY DEVELOPED OR MARKETED SERVICES, PAYMENT PROCESSING, ORDER FULFILMENT,
CUSTOMER SERVICES, DATA ANALYSIS, IT SERVICES AND SUCH OTHER SERVICES WHICH
ENABLE US TO PROVIDE YOU SERVICES THROUGH THE WEBSITE, MOBILE APPLICATION OR
OFFLINE METHOD. WE MAY ALSO SHARE YOUR SENSITIVE PERSONAL DATA INCLUDING
MEDICAL DATA WITH GOVERNMENT AGENCY FOR COMPLIANCE UNDER APPLICABLE LAWS. YOU
HEREBY PROVIDE YOUR CONSENT TO TATA MD TO SHARE YOUR SENSITIVE PERSONAL DATA
WITH SUCH PARTY AND GOVERNMENT AGENCY.
This Privacy Policy shall be
enforceable against you in the same manner as any other written agreement.
By visiting or accessing our website
or mobile application and voluntarily providing us with information/ Data, you
are consenting to our use of it in accordance with this Privacy Policy. If you
do not agree with this Privacy Policy, you may refuse or withdraw your consent
any time, or alternatively to not provide us with any Data. However, this may
significantly impact your ability to use our website or mobile application and
the services provided through it.
5. DATA
SHARED BY YOU
Tata MD may collect your Data in
several ways from your use of our website or mobile application or by availing
our services. For instance:
1.
When you register with us to receive
our products and/or services;
2.
When you conduct a transaction with
us or attempt a transaction at our on our website or mobile application;
3.
When you
complete surveys conducted by or for us;
4.
When you elect to receive any e-mail
communications (including promotional offers) from us;
5.
From the information gathered by your
visit to our website or mobile application;
6.
Information provided by you (such as
to answer your queries, support and contact requests).
7.
When you provide us information by
availing services offline i.e. by any offline method
as mentioned in Terms of Service.
8.
You shall not share, upload, publish
or store any data on our website or mobile application:
·
which belongs to another person;
·
which is defamatory, obscene,
paedophilic, gender-based harassing, racist, encouraging gambling or money
laundering etc;
·
harmful to children;
·
infringes any intellectual property rights;
·
deceptive of origin or
false/misleading or impersonates another person;
·
threatens the sovereignty of India or
incites commissions of cognisable offences;
·
software virus or any other harmful
computer code;
·
patently false information of a
vindictive nature.
In case of any non-compliance which may be discovered by us or notified
to us by government or any third party, we may terminate your access and usage
rights of our website or mobile application or the services and remove all the
non-compliant information from our website or mobile application.
6. DATA
THAT IS COLLECTED AUTOMATICALLY
1.
We automatically collect some
information when you visit our website or use our mobile application. This
information helps us to make improvements to our content and navigation. The
information collected automatically includes your IP address.
2.
Our web servers or affiliates who
provide analytics and performance enhancement services collect IP address,
operating system details, browsing details, device details and language
settings. This information is aggregated to measure the number of visits,
average time spent on the site, pages viewed and similar information. Tata MD
uses this information to measure the site usage, improve content and to ensure
safety and security, as well enhance performance of our website or mobile
application.
3.
We may collect your Data
automatically via Cookies, pixels and similar
technologies in line with settings on your browser. For more information about
Cookies, please see the section below, titled “Cookies”.
7. OUR USE
OF DATA
Any or all the above Data may be
required by us from time to time to provide information relating to Tata MD and
to work on the experience when using our website or mobile application or
availing our services. Specifically, Data may be used by us for the following
reasons:
1.
Provide products and/or services and
communicate with you about products and/or services offered by us;
2.
Enable Tata Group Entities and
Partners to offer their products and/or services and communicate with you about
such products and/or services;
3.
Processing, disclosing, transmitting,
and/or sharing the data/information with Tata Group Entities, and other third
parties, Partners which have business or contractual dealings with us;
4.
Provide you with offers, personalized
services and recommendations and improve your experience on our website and
mobile application;/p>
5.
Operate, evaluate and improve our business;
6.
Generate aggregated data to prepare
insights to enable us to understand customer behavior,
patterns and trends with a view to learn more about your preferences or other characteristics;
7.
Provide offers (including for
financial products and/or services), privileges and benefits to you, marketing
and promotional campaigns based on your profile;
8.
In connection with loyalty programs
owned and operated by us or by other Tata Group Entities;
9.
Responding to your requests,
customizing and improving our services and communicating with you;
10.
Protect against and prevent fraud and
other legal or information security risks; and
11.
Serve other purposes for which we
provide specific notice at the time of collection, and as otherwise authorized
or required by applicable law.
We may use your Data for the above
purposes if we deem it necessary to do so for our legitimate interests. If you
are not satisfied with this, you have the right to object in certain
circumstances (see the section headed "Your
rights and choices" below).
We may use your Data to show you
adverts and other content on other websites. If you do not want us to use your
data to show you adverts and other content on other websites, please turn off
the relevant cookies (please refer to the section headed “Cookies, pixels and
similar technologies” below).
We use Data to protect the security
and safety of our website or mobile application.
Additionally, to improve your
experience of our website or mobile application, we collect the following data:
1.
Increase output: : Tata MD uses all this information to analyze
the usage trends, learning behaviors and preferences
of the Users, to improve the way these services work and look with respect to
you, including updating, enhancing the operations and functionality of these
features.
2.
Business or Research
Purposes: The information is used for business
or research purposes, including improving and customizing our website or mobile
application or our services for ease of use and the products and services
offered by us. We may archive this information to use it for future
communications for providing updates and/or surveys.
3.
Improve functionality: All information is used to provide a personalized learning and
high-quality experience for our Users by increasing site functionality and the
services offered by Tata MD.
We treat these inferences as personal
information (or sensitive personal information, as the case may be), where
required under applicable law.
We treat these inferences as personal
information (or sensitive personal information, as the case may be), where
required under applicable law. Some of the above grounds for processing will
overlap and there may be several grounds which justify our use of your personal
information.
Where required under applicable law,
we will only use your personal information with your consent; as necessary to
provide you with products and/or services; to comply with a legal obligation;
or when there is a legitimate interest that necessitates the use.
8. MINORS
Our website and mobile application do
not offer products or services for use by minors. If you are under 18, it is
mandatory that you use our website or mobile application or services only with
the involvement of a parent or guardian and in such a case this Privacy Policy
shall be deemed to be a contract between Tata MD and your legal guardian or
parent and to the extent permissible under applicable laws, enforceable against
you.
9. SHARING
OF DATA
We may share your Data with/ for:
1.
Partners: We may make available to you services,
products, or applications provided by Partners for use on or through our
website or mobile application. If you choose to use such service, customer
information related to those transactions may be shared with such Partner.
Such Partners will be required to respect the security of your Data and
to treat it in accordance with this privacy policy and applicable law.
2.
Tata Group Entities: We may make available to you products, services
and /or applications of Tata Group Entities, to assist them to reach out to you
in relation to their programs or campaigns and to process your queries and
requests. Accordingly, we may share your Data with Tata Group Entities. We may also
share your Data with the Tata Group Entities as is relevant for the purposes
set out in Clause 6 above, and to facilitate the operation of our business.
3.
Service Providers: We or other Tata Group Entities may share your Data with Service
Providers. Examples include storing and analyzing
Data, protecting and securing our systems, providing
search results and links, providing customer service, credit analysis,
processing your information for profiling, user analysis and payment
processing.
These Service Providers will be required to only process Data in
accordance with express instructions and as necessary to perform services for
purposes set forth in this Privacy Policy. The Service Providers will also be
required to safeguard the security and confidentiality of the Data they process
by implementing appropriate technical and organizational security measures and
confidentiality obligations binding employees accessing Data
4.
When Tata MD acts as a Service
Provider: We may process and share your Data
with Tata Group Entities and Partners when we act as a service provider to such
Tata Group Entities and Partners.
5.
Protecting Tata MD: We may release Data when we believe release is appropriate to comply
with applicable law or legal process, enforce or apply the Terms of Service of our website or mobile
application or use of our services in any offline manner and other agreements,
protect Tata MD against harm or financial loss, when we believe disclosure is
necessary to protect individuals’ vital interests, or in connection with an
investigation of suspected or actual fraudulent or illegal activity. This may
include exchanging information with other companies and organizations for fraud
protection, risk management and dispute resolution. This does not include
selling or otherwise disclosing personally identifiable information from users
for commercial purposes in violation of this Privacy Policy.
6.
Business Transfers: As we continue to develop our business, we might sell or buy
subsidiaries or business units. In such transactions, Data, including in
relation to loyalty programs generally is one of the transferred business
assets.
7.
Third Parties: We do not share sensitive personal data with other third parties (other
than as set out in (a) to (g) above). However, this may happen if:
i.
You request or authorize us to do so;
ii.
We need to comply with applicable law
or respond to valid legal process; or
iii.
We need to operate and maintain the
security of our website or mobile application, including to prevent or stop an
attack on our computer systems or networks.
We require these third parties by contract to only process sensitive
personal data in accordance with our instructions and as necessary to perform
services on our behalf or in compliance with applicable law. We also require
them to safeguard the security and confidentiality of the sensitive personal
data they process on our behalf by implementing appropriate confidentiality,
technical and organizational security measures.
Please note that Tata Group Entities
and Partners may have privacy practices that differ from those of Tata MD. Your
data will be governed by their privacy statements when you provide Data on
their websites.
10.
KEEPING DATA SECURE
We will use technical and
organisational measures to safeguard your Data and we store your Data on secure
servers. Technical and organisational measures include measures to deal with
any suspected data breach. If you suspect any misuse or loss or unauthorised
access to your Data, please let us know immediately by contacting us by e-mail.
11.
RETENTION OF DATA
Tata MD retains Data for as long as
necessary for the use of our products and/or services or to provide access to
and use of our website or mobile application, or for other essential purposes
such as complying with our legal obligations including conducting audits,
resolving disputes, enforcing our agreements and as long as
processing and retaining your Data is necessary for our legitimate interests.
Because these needs can vary for different data types and purposes, actual
retention periods can vary significantly.
Even if we delete your Data,
including on account of exercise of your right under Clause 12 below, it may
persist on backup or archival media for audit, legal, tax or regulatory
purposes.
12. YOUR
RIGHTS AND CHOICES
When we process Data about you, we do
so with your consent and/or as necessary to operate our business, meet our
contractual and legal obligations, protect the security of our systems and our
customers, or fulfil other legitimate interests of Tata MD as described in this
Privacy Policy.
We may transfer Data we collect about
you to recipients in India, where we are headquartered. India may not have the
same data protection laws as the country in which you initially provided the
information. When we transfer your Data to India, we will protect that
information as described in this Privacy Policy, as disclosed to you at the
time of data collection or as described in our program-specific privacy notice.
Depending on which country’s laws are applicable to you, you may have the right
or choice to: :
1.
opt out of some collection or uses of
your Data, including the use of cookies, pixels and similar technologies and
the use of your Data for marketing purposes.
2.
access your Data, rectify it, restrict or object to its processing, or request its
deletion or anonymization.
3.
change or edit information submitted
to us.
4.
receive the Data you provided to us
to transmit it to another company.
5.
withdraw any consent provided or
alter your preferences.
6.
where applicable, lodge a complaint
with your supervisory authority.
You may submit a request as described
in the “How to Contact Us” section below. We will not charge you for any
request. Where we are legally permitted to do so, we may refuse your request.
If we refuse your request, we will tell you the reasons why.
Below, you will find additional
privacy information that you may find important. Data Protection Laws,
depending on your country, may include the following rights in relation to your
Data:
1.
Right to Confirmation and
Access - the right to confirm our
methods of processing and request
i.
copies of the information we hold
about you at any time, or
ii.
that we modify, update
or delete such information.
2.
Right to Correction - the right to have your Data rectified if it is inaccurate or
incomplete.
3.
Right to be Forgotten - the right to request that we delete or remove your Data from our
systems.
4.
Right to Restrict / Object to
Our Use of your Data - the right to limit the way in
which we can use it.
5.
Right to Data Portability - the right to request that we move, copy
or transfer your Data.
6.
Right to Withdraw Consent - the right to withdraw your consent provided earlier.
7.
Right to File Complaints - the right to raise complaints to a regulatory authority.
For information about managing your
Data and promotional communications, please e-mail us at data.urbancare@tatamd.com
It is important that the Data we hold
about you is accurate and current. Please keep us informed if your personal
information changes during the period for which we hold it.
13.
INFORMATION SECURITY
To protect your privacy and security,
Tata MD takes steps to verify your identity before granting you
account access or making corrections to your information.
Tata MD is committed to protecting
the security of your Data. We use a variety of security technologies and
procedures to help protect your Data from unauthorized access, use or
disclosure. However, as effective as these measures are, no security system is
impenetrable. We cannot guarantee the security of our database, nor can we
guarantee that the information you supply will not be intercepted while being
transmitted to us over the internet. You accept the inherent security
implications of data transmission over the internet and the world wide web
cannot always be guaranteed as complete secure. Therefore, your use of our
services, website or mobile application will be at your own risk. If you have
any concerns, please feel free to email us at enquiry@tatamd.com
14. WHERE
WE STORE DATA
Data collected under this Privacy
Policy is hosted on servers located in India. We take steps to ensure that the
Data we collect under this Privacy Policy is processed according to the
provisions of this statement and the requirements of applicable law wherever
the data is located.
15.
PROCESSING YOUR DATA
We take steps to ensure that the Data
we collect under this Privacy Policy is processed according to the provisions
of this Privacy Policy and the requirements of applicable law.
To ensure that your Data receives an
adequate level of protection, we have put in place appropriate written
contracts with Tata Group Entities, Partners and
Service Providers that we share your Data with. This ensures your Data is
treated by such parties in a way that is consistent with applicable law.
16. LINKS
TO OTHER WEBSITES
1.
(a) Our website or mobile application
may, from time to time, provide links to websites and applications of Tata
Group Entities and Partners whose privacy practices differ from those of Tata
MD. We have no control over such websites and applications and are not
responsible for the content of those websites and applications. If you provide
personal information to any of those websites or applications, then your data
is governed by their privacy notices.
2.
This Privacy Notice applies
to the Tata MD’s website or mobile application only.
17.
COOKIES, PIXELS AND SIMILAR TECHNOLOGIES
1.
Our website or mobile application may
place and access certain Cookies on your device. Cookies are unique identifiers
that we transfer to your device to enable our systems to recognize your device.
We also use Technical Information, pixels and similar
technologies to analyse traffic on our website or mobile application, to
improve your experience of using our website or mobile application.
2.
(b) You can choose to enable or
disable Cookies in your internet browser. By default, most internet browsers
accept Cookies, but this can be changed. For further details, please consult
the help menu in your internet browser. You can choose to delete Cookies at any
time. however, you may lose any information that enables you to access our
website or mobile application more quickly and efficiently including, but not
limited to, personalisation settings.
3.
(c) It is recommended that you ensure
that your internet browser is up-to-date and that you consult the help and
guidance provided by the developer of your internet browser if you are unsure
about adjusting your privacy settings.
4.
Tata MD uses cookies and similar
technologies for several purposes, which may include:
i.
Storing your Preferences and
Settings: Settings that enable our website or
mobile application to operate correctly or that maintain your preferences over
time may be stored on your device.
ii.
Sign-in and Authentication: When you provide details into our website or mobile application using
your credentials, we store a unique ID number, and the time you access, in an
encrypted Cookie on your device. This cookie allows you to move from page to
page within our website or mobile application.
iii.
Security: We use cookies to detect fraud and abuse of our websites and services.
18. SEVERABILITY
If any court or competent authority finds that any provision of this
Privacy Policy (or part of any provision) is invalid, illegal
or unenforceable, that provision or part-provision will, to the extent
required, be deemed to be deleted, and the validity and enforceability of the
other provisions of this Privacy Policy will not be affected.
19. CHANGES TO THIS PRIVACY POLICY
Our business changes constantly and our Privacy Policy will change also.
We may e-mail periodic reminders of our notices and conditions, unless you have
instructed us not to, but you should check our website, mobile application and
its Terms of Use, Terms of Service and this Privacy
Policy frequently to see recent changes. The updated version will be effective
as soon as it is accessible. Any changes will be immediately posted on our
website, mobile application or any other form as the Company deems fit and you
are deemed to have accepted the terms of the updated Privacy Policy on your
first use of our website or mobile application or first purchase of the
products and/or services following the alterations. We encourage you to review
this Privacy Policy frequently to be informed of how we are protecting your
information.
20. HOW TO CONTACT US
Request by e-mailing us at enquiry@tatamd.com . You may contact us for information on Service Providers, Partners and Tata Group Entities with whom we may share your
Data in compliance with this Privacy Policy and applicable law. We will respond
to your request within 30 (thirty) days.
21. GRIEVANCE OFFICER
In case of any discrepancy or grievance with respect to all or any
information shared with the Company, please feel free to contact at grievance@tatamd.com .
We assure you that we shall ensure implementation of this Privacy Policy
and shall make the Notice available to individuals and redress the grievances
of the user expeditiously 15 (fifteen) days from the date of receipt of
grievance. Any complaints with respect to the content depicting nudity, sexual
acts, morphed images shall be dealt by us within 24 hours of receipt of the
complaint. Please see below the details of our grievance officer:
Name: Mr. Kartik Krishnan
Email: grievance@tatamd.com
Address: Army and Navy Building, M.G Road, Opposite Kala Ghoda, Fort, Mumbai, Maharashtra 400001